Our Stores

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

You can place your order directly through our website or social media platforms by selecting the item you love, choosing your preferred size, or entering in your measurements and proceeding to checkout. Once your order is confirmed, our team begins processing immediately to ensure a smooth fulfillment experience. For assistance or guided ordering, our client support team is also available to help you place your order personally.

Which countries do you ship to?

We ship nationwide across Nigeria and internationally to over 220 countries and territories. International shipping availability may vary based on courier access and destination. Should you require confirmation for a specific country, please contact our client service team for tailored guidance.

How long does it take to receive my order after payment?

Delivery timelines vary by location. Deliveries typically take 2–5 business days within Lagos, other states 4-8 business days while international deliveries may take 7–14 business days depending on destination and customs clearance. Once your order is dispatched, you will receive tracking details to monitor your delivery in real time until it reaches you.

Where can I ship my order?

We offer nationwide and international delivery. Your order can be shipped directly to your doorstep, office, or preferred pickup location. Simply enter your delivery address at checkout, and we’ll handle the rest with care and efficiency!

Will you restock items indicated as out of stock?

Some of our best-selling pieces are occasionally restocked based on customer demand, while others are produced in limited quantities to maintain exclusivity. We recommend subscribing to our updates or following us on social media to be the first to know when your favorite items are back in stock.

How can I return an item?

We accept returns for unworn and undamaged items within 7 days of delivery for nationwide orders, and within 14 days for international deliveries. To initiate a return, please contact our customer service team with your order details. Once your request is approved, we’ll guide you through a quick and hassle-free return or exchange process.

Where can I view my sales receipt?

Your sales receipt is automatically sent to your email after checkout. If you don’t receive it within a few minutes, please check your spam or promotions folder. You can also contact our customer support team, and we’ll gladly resend it to you.

Will I receive the same product that I see in the picture?

Absolutely! We guarantee that you’ll receive the exact product shown in the picture. Each item is carefully crafted to match the design, color, and details displayed on our website or social media pages. However, please note that minor variations in color may occur due to lighting or screen display settings.

INFORMATION ABOUT US

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